.vendor-hero {
    background:
      radial-gradient(ellipse 70% 50% at 100% 0%, rgba(232,163,61,0.24), transparent 60%),
      var(--sand);
    padding: 40px 0;
  }
  .breadcrumb {
    font-family: var(--f-mono); font-size: 12px; letter-spacing: 0.04em;
    color: var(--ink-mute); display: flex; gap: 8px; align-items: center;
    margin-bottom: 20px;
  }
  .breadcrumb a { color: var(--ink-soft); }
  .breadcrumb a:hover { color: var(--vermilion); }
  .breadcrumb svg { color: var(--ink-mute); }

  .v-hero-grid {
    display: grid; gap: 32px; grid-template-columns: 1fr;
    align-items: start;
  }
  @media (min-width: 880px) { .v-hero-grid { grid-template-columns: 1.5fr 1fr; gap: 48px; } }

  .v-hero-head { display: flex; gap: 18px; align-items: center; margin-bottom: 16px; }
  .v-flag-big {
    font-size: 38px; padding: 12px; border-radius: var(--r-md);
    background: var(--paper); border: 1px solid rgba(42,35,32,0.10);
  }
  .v-hero h1 {
    font-family: var(--f-display); font-size: clamp(40px, 6vw, 64px);
    font-weight: 400; line-height: 1; margin: 0;
  }
  .v-hero .v-cat-big {
    font-family: var(--f-mono); font-size: 11.5px; letter-spacing: 0.12em;
    text-transform: uppercase; color: var(--vermilion); margin-bottom: 6px;
  }
  .v-tags { display: flex; gap: 8px; flex-wrap: wrap; margin-top: 18px; }

  .v-blurb-big {
    font-size: 17px; line-height: 1.6; color: var(--ink-soft);
    max-width: 60ch; margin: 18px 0 0;
  }

  /* sidebar facts panel */
  .facts {
    background: var(--ink); color: var(--paper);
    border-radius: var(--r-xl);
    padding: 28px;
    box-shadow: var(--shadow-2);
  }
  .facts h3 {
    font-family: var(--f-display); font-size: 20px; font-weight: 400;
    margin: 0 0 18px;
  }
  .fact {
    padding: 14px 0; border-bottom: 1px solid rgba(255,255,255,0.12);
  }
  .fact:last-child { border-bottom: 0; }
  .fact .fl {
    font-family: var(--f-mono); font-size: 10.5px; letter-spacing: 0.12em;
    text-transform: uppercase; color: var(--saffron); display: block; margin-bottom: 4px;
  }
  .fact .fv {
    font-size: 14.5px; line-height: 1.5; color: rgba(255,255,255,0.92);
  }

  .v-content {
    display: grid; gap: 28px; grid-template-columns: 1fr;
    padding: 56px 0 96px;
  }
  @media (min-width: 880px) { .v-content { grid-template-columns: 1.5fr 1fr; gap: 40px; } }

  .v-sec {
    background: var(--paper); border-radius: var(--r-lg);
    padding: 28px; border: 1px solid rgba(42,35,32,0.10);
  }
  .v-sec h3 {
    font-family: var(--f-display); font-size: 26px; font-weight: 400;
    margin: 0 0 18px; line-height: 1.1;
  }
  .v-sec h3 em { font-style: italic; color: var(--vermilion); }

  .ks-row {
    display: flex; gap: 14px; padding: 14px 0;
    border-bottom: 1px solid rgba(42,35,32,0.08);
  }
  .ks-row:last-child { border-bottom: 0; }
  .ks-year {
    font-family: var(--f-mono); font-size: 14px; font-weight: 700;
    color: var(--vermilion); flex-shrink: 0; min-width: 50px;
  }
  .ks-detail { font-size: 14px; line-height: 1.55; color: var(--ink-soft); }

  .ks-empty {
    padding: 22px; background: rgba(78,124,58,0.12); border-radius: var(--r-md);
    color: #2F4D22; font-size: 14px; line-height: 1.55;
  }
  .ks-empty strong { color: #2F4D22; }

  /* status panel (right column) */
  .status-card {
    background: var(--paper); border-radius: var(--r-lg);
    padding: 28px; border: 1px solid rgba(42,35,32,0.10);
  }
  .status-card .live {
    display: inline-flex; align-items: center; gap: 6px;
    font-family: var(--f-mono); font-size: 11px; letter-spacing: 0.08em;
    text-transform: uppercase; color: var(--vermilion);
  }
  .status-card .live::before {
    content: ""; width: 8px; height: 8px; border-radius: 50%;
    background: var(--vermilion);
    animation: pulse 1.6s ease-in-out infinite;
  }
  @keyframes pulse { 0%, 100% { opacity: 1; } 50% { opacity: 0.4; } }

  .status-state {
    display: inline-flex; align-items: center; gap: 10px;
    padding: 10px 16px; border-radius: var(--r-pill);
    font-size: 14px; font-weight: 600;
    margin: 8px 0 16px;
  }
  .ss-beroperasi { background: rgba(78,124,58,0.18); color: #2F4D22; }
  .ss-beroperasi::before { content: ""; width: 10px; height: 10px; border-radius: 50%; background: var(--hijau); }
  .ss-terjejas { background: rgba(232,132,61,0.20); color: #7A3F14; }
  .ss-terjejas::before { content: ""; width: 10px; height: 10px; border-radius: 50%; background: var(--kuning); }
  .ss-tergendala { background: rgba(200,65,43,0.14); color: #7A2418; }
  .ss-tergendala::before { content: ""; width: 10px; height: 10px; border-radius: 50%; background: var(--merah); }

  .uptime-track {
    height: 36px; display: flex; gap: 2px; align-items: stretch;
    background: var(--sand); border-radius: var(--r-sm); padding: 4px;
    margin: 14px 0;
  }
  .uptime-bar { flex: 1; border-radius: 2px; }
  .uptime-bar.ok { background: var(--hijau); }
  .uptime-bar.warn { background: var(--kuning); }
  .uptime-bar.fail { background: var(--merah); }
  .uptime-meta {
    display: flex; justify-content: space-between;
    font-family: var(--f-mono); font-size: 11px; color: var(--ink-mute);
    margin-bottom: 14px;
  }

  .incident-row {
    padding: 12px 0; border-top: 1px solid rgba(42,35,32,0.08);
    display: flex; gap: 12px;
  }
  .inc-date {
    font-family: var(--f-mono); font-size: 11px; color: var(--ink-mute);
    flex-shrink: 0; min-width: 88px;
  }
  .inc-text { font-size: 13.5px; line-height: 1.5; color: var(--ink-soft); flex: 1; }
  .inc-impact {
    padding: 3px 9px; border-radius: var(--r-pill);
    font-size: 10.5px; font-weight: 600; flex-shrink: 0; align-self: flex-start;
  }
  .impact-rendah { background: rgba(78,124,58,0.18); color: #2F4D22; }
  .impact-sederhana { background: rgba(232,132,61,0.20); color: #7A3F14; }
  .impact-tinggi { background: rgba(200,65,43,0.14); color: #7A2418; }
  .impact-tiada { background: rgba(42,35,32,0.06); color: var(--ink-mute); }

  .empty-incidents { padding: 18px; text-align: center; color: var(--ink-mute); font-size: 13.5px; }

  .verdict-card {
    background: var(--merah); color: var(--paper);
    border-radius: var(--r-lg); padding: 28px;
    margin-top: 0;
    position: relative; overflow: hidden;
  }
  .verdict-card.tahap-penuh { background: var(--hijau); }
  .verdict-card.tahap-oss { background: var(--ink); }
  .verdict-card.tahap-separa { background: var(--kuning); color: var(--paper); }
  .verdict-card .vk-kicker {
    font-family: var(--f-mono); font-size: 11px; letter-spacing: 0.12em;
    text-transform: uppercase; opacity: 0.85;
  }
  .verdict-card h4 {
    font-family: var(--f-display); font-size: 24px; font-weight: 400;
    margin: 6px 0 12px; line-height: 1.15;
  }
  .verdict-card p { margin: 0; font-size: 14px; line-height: 1.6; opacity: 0.92; }

  .err { padding: 80px 20px; text-align: center; color: var(--ink-mute); }